Divatress
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Divatress Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Divatress has 2.9 star rating based on 52 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Color, Delivery speed, Great products.
Cons: Order, Unresponsive, Bad business practices.Recent recommendations regarding this business are as follows: "Divatress deserves a second chance.", "Never ever in your life order from them never bad company", "Stay away", "Don't order or use promo codes", "Don't order from this company".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Divatress has 2.9 star rating based on 52 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Color, Delivery speed, Great products.
Cons: Order, Unresponsive, Bad business practices.Recent recommendations regarding this business are as follows: "Divatress deserves a second chance.", "Never ever in your life order from them never bad company", "Stay away", "Don't order or use promo codes", "Don't order from this company".
Most users ask Divatress for the refund as a solution to their issues.
Review authors value the most Website and Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Divatress Reviews
"A Second Chance ..."
I have been looking for synthetic hair for quite a few months and feeling pretty desperate. I am 60, and not looking for really long hair, but just good...
"I ordered 2 it's a wig nuna and was very pissed they looked like garbage the hair on the sides looked and felt like they were fried no color to them at all barely had any hair to comb I ordered the"
I ordered the burgundy and blueberry threw them both in the trash not worth my time trying to ship mess back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tustin, California
A Second Chance ...
I have been looking for synthetic hair for quite a few months and feeling pretty desperate. I am 60, and not looking for really long hair, but just good quality hair.
I saw the negative reviews on Divatress, but decided to call the number to see if there was a human. There was and her name was Lori. She was kind, knowledgeable and when I told her that I was hesitant, she understood and let me make the decision.
She let me know the discounts available, and now that I have the product (4 packages), I am very pleased. I recommend giving Divatress a second chance and ask for "Lori." God bless you!
User's recommendation: Divatress deserves a second chance.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lexington, South Carolina
I ordered 2 it's a wig nuna and was very pissed they looked like garbage the hair on the sides looked and felt like they were fried no color to them at all barely had any hair to comb I ordered the
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Need email conformation
Preferred solution: Full refund
User's recommendation: Never ever in your life order from them never bad company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Horrible Customer Service NO UPDATES
- Bad business practices
- Unresponsive
Preferred solution: Full refund
User's recommendation: Stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I ordered two wigs one short and one half wig. The short wig is to small I can't even get on my head,the long one is horrible,!
- Order
- Hair quality
- Hair quality and size
Preferred solution: Full refund
User's recommendation: Don't order from this company
Waterbury, Connecticut
Items missing in my order
Camden, New Jersey
The suck ***
User's recommendation: Don't order or use promo codes
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Horrible
DO NOT ORDER FROM THIS COMPANY! I placed an order on August 6.
Today is August 13. While checking the tracking it said it was delivered toy front door, I there was nothing at my door. Went to Company the post office and was told it was left another address. Either way the package is missing.
Contacted the company, didn't get a friendly response. I asked for a replacement, and she told me to wait and see if I get it, I after I already said the package was missing and it shows delivered by the post office. Then she told me to wait until Monday to see if I get it and if not she's going to start an investigation. How are you going to investigate who took my package?
You didn't have to wait to get my money for the wig. I want my money back, I damn the wig. If the customer service is this bad I don't even want to see the items they sell, it's probably bs.
Please don't order from her. Save your money and yourself from a headache of trying to get your money back.
- There are no pros
- Nasty attitude
- Customer service
- Order
Preferred solution: Full refund
User's recommendation: DO NOT PLACE ANY ORDERS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Atlanta, Georgia
I email divatress about my order. My wig color was not the right color
GREAT COMPANY
- Great products
User's recommendation: THE QUALITY OF THE WIGS ARE GREAT.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Wrong color freetress hair
Preferred solution: I just want the right color TP27/613 Not TP1B/30
Bad customer service. I have not received my refund to this day
Preferred solution: Full refund
Fresno, California
About delivery & no Refund
User's recommendation: Shipping kept changing. I have never received a refund.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No delivery of items ordered... Re: Order 537890
- Unresponsive
Preferred solution: Deliver product or service ordered
I was recommended but after reading all the pissed of customer. I changed my mine. Never order from you guys and angry folks need to report this on twitter and facebook
Preferred solution: You guys need to get correct with folks refunds; I do not see customer satisfaction
User's recommendation: *** no
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fresno, California
About delivery
User's recommendation: Maybe maybe not
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I had to wigs in my cart and was ready to order then I read your review. Thank you for saving my money.
I can’t afford to throw money away. Used to be a good company I don’t know what happened.