filters
state:
Show
city:
Show
product:
Show
I have been ordering from Divatress for over a year now and I do not have any complaints. Each order arrives earlier than expected and the products received are the ones I ordered. I like that this websites offers a great variety of wigs: short, long, various colors...
Read more
4.8
#1115096
I have now placed 2 orders using 2 different credit cards and 2 different addresses. Both of which I have not received. The shipping carrier Surepost may be scam.  I authorized all packages at address 1 to be held at the post office to ensure I received it. The...
Read more
Anonymous
Anonymous

Hello Valued Customer,We truly apologize for any inconvenience this may have caused. We were not aware that you did not receive the orders you placed with our company. We cont...

Anonymous
Lorna

Hello Valued Customer, we truly apologize for any inconvenience this may have caused. We were not aware that you did not receive the orders you placed with our company. We con...

1.0
#1113478
I bought the Indi Remi hair in early August. Like the other reviewer I noticed that the box was different. I thought that they had changed it so I went to the local beauty supplier to check, and it confirmed that the box was in fact different. I have bought Bobbi Boss...
Read more
DivatressCares
DivatressCares
Divatress Verified Representative

Hi Diva! Thank you for making this review, we value all our customers and their concerns! Bobbi Boss has updated their packing for their weaving hair. They are not copies or ...

2.3
I didn't like
  • Hair quality
#1092947
Divatress - I am very happy with my purchase
Divatress - I am very happy with my purchase
1/2

Divatress - I am very happy with my purchase

Divatress
#1111223
4.7
Details
I got my package in 2-3 days. I paid for 2-3 day air delivery. I am loving my wig and get many compliments. I never felt more confident. Just bought my second one will be here Monday.
Comment
Show
Advertised vs Delivered
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Value for money
Website

Divatress - Disponited With Shipping

Divatress
#1083779
2.7
Details
I order on a Wednesday 2 Day Air Shipping in the amount of $25 for a $23 Unit . Due to needing Expecting my unit By Saturday. I was told they don't deliver on Saturday or Sunday. Now why would I pay so much if I still have to wait 5 days. Until Monday?? Could have went with ground shipping an it would still have came on Monday. Highly upset because it's nothing I can do about it!!
Comment
Show
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Divatress - Package was never delivered and no refund is given.

Divatress
#1066847
2.7
Details
DO NOT USE a credit card to order from this company. ALWAYS USE PAYPAL... You WILL NOT RECEIVE A REFUND if your package mysteriously disappears. They forge a code within the system that says the package was "delivered" and received by the postal service. But the catch is the postal service never receives your package. They only protection against this is to use a third party like PayPal or AmEx!!
Comment
Show
Advertised vs Delivered
Customer service
Price Affordability
Reliability
Staff
Value for money
Website
Divatress - These reviews have to be fake!!
1/1

Divatress - These reviews have to be fake!!

Divatress
#1063643
5.0
Details
Ive been ordering from Divatress for a long time, I have never had any issues with cc or any issues what so ever. Shipping is quick, the operator's who take orders are helpful and pleasant, this is the only online wig store I trust and order from...
Comment
Show
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Divatress - Fake Bobbi Boss Hair
Divatress - Fake Bobbi Boss Hair
Divatress - Fake Bobbi Boss Hair
Divatress - Fake Bobbi Boss Hair
Divatress - Fake Bobbi Boss Hair
I never write reviews, but this one was a must... I have ordered Bobbi Boss Remy Natural from Divatress 4 or 5 times in the past. When I first received the hair I notice the package was a bit different, I didn't think much of it and thought maybe they had decided to...
Read more
DivatressCares
DivatressCares
Divatress Verified Representative

Hi Diva! Thank you for making this review, we value all our customers and their concerns! Bobbi Boss has updated their packing for their weaving hair. They are not copies or ...

#1081357
I've never ordered wigs anywhere except from Divatress. A couple of days after I ordered from them, I received a call from a website called blackhairspray saying that they had an order from my credit card for nearly $300, and that the order was to be shipped to...
Read more
Anonymous
Anonymous

My order was suppose to be shipped with them company by ups but she. I tracked my package it's saying they transferred my package to usps. I never received a tracking number....

Anonymous
Mic***e

I prefer ordering from Divatress, the shipments are accurate and they come within a few days.

1.0
#1007166
I was trying to order a wig that came to 37.35... I try to order it and its says to retry. I go to see ic i didnf type something in but everything is fine. After 3 more tries i look at my accout and was charged for them, but never got an email or tracking #. I'm...
Read more
Anonymous
Niecy

Did you ever recieve your items. I payed for 2 wigs & it totalled like $69 & its been a few days & i still havent got a tracking just an email from paypal for the money taken ...

2.8
#921182
Divatress is not fair when it come to exchange s and return s. The young lady who states she handles all returns (foolishness I didn't get her name. It started with an M. She was not very compassionate or compromised she could care less that the customer is always...
Read more
Anonymous
S.Freeman

I ordered some wigs for my daughter, and one was defective! I called to make arrangements to return it back, the woman that I spoke to told me to take pictures and post it to ...

Anonymous
Martha Rock

I find not only with Diva Tress Wigs, but with all the other wig companies that advertise on the Internet, that it is very difficult to return wigs, they charge a fee for rest...

I brought 4 wigs from them had no problem with the delivery in fact purchased one day and received my package the next on the other hand I had a wig I did not care for so I sent it back keep in mind this was a lace front wig .So a lady called me and told me she did...
Read more
I ordered a blonde wig with lace front (Isis Collection Red Carpet Premiere Lace Front Wig – RCP741 Estelle Select Color Choice 1: 613 - Platinum Blonde)...I received the wig in timely fashion but it came with a dark brown lace front...I am a fair skinned caucasian so...
Read more
Anonymous
lol

lol just put some concealer on your part

Anonymous
Anonymous

I have always been able to contact them on their customer service phone number. In addition, Divatress primarily sells to women of color hence the reason for the darker lace. ...

Contact Divatress

Mailing Address:
2444 W. 16th St., Floor 1
East Chicago, IL 60608
Phone:
(773) 940-1910
More

Divatress Products and Services

NEVER ORDER FROM DIVATRESS. I placed an order 4-5-16. I received an email with tracking info. On 4-9-16, that tracking info stated "delivered". Ummmm...nope. I didn't receive my package AT ALL. Called the phone number listed multiple times. And it only rings..nobody...
Read more
Anonymous
Anonymous

Ummmmm, interesting. I placed an order as well that was never received even though UPS stated that it was delivered. In 10 years I have never had a package stolen from my pr...

1.0
#828610