Divatress Phone Numbers and Emails

Customer Service Number:

  • (773) 940-1910
    Local

Divatress Email:

Customer Service
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How to Contact Divatress Customer Service?

Most Popular Number:

(773) 940-1910
Local
Total calls: 58 Issues resolved: 3 Last call: Nov 1, 2023

What Is the Divatress Phone Number?

The Divatress customer service team can be reached by dialing one of the two published phone numbers. The most widely used helpline is 1-773-940-1910. Another number that connects you to the Divatress Facebook team is 1-312-572-8900. The company offers 24 over seven customer service through an automated voice response for round-the-clock assistance. However, if you would like to discuss specific needs and want detailed information from one of the representatives, it's best to call them during service hours. It's advised to contact them between 9 AM and 6 PM EST, Monday through Friday.

How Do I Contact Divatress Customer Service via My Account?

Customers can visit the Divatress Wigs website to browse the company's products and get information about each item on display. You can also log in to your Divatress account from the website by clicking on the human icon on the top right corner of the screen. If you are a registered member, log in to keep track of your orders, browse through the products, and monitor the rewards you have received. For first-time users, sign up and log into the account. Once logged in, you'll be guided to connect to the support team and get personalized assistance from one of the representatives.

Can I Contact Divatress Support via Social Media?

The Divatress Wigs is active on social media platforms to connect to its existing and prospective customers. You can get up-to-date information from social media platforms and connect to the support team by dropping them a personal message. To connect to the support team via social media, head to Divatress Facebook, Instagram, or X. Fing the company's social media handle on Facebook and X by searching Divatress. The company can be found on Instagram as @shopdivatress. By visiting different social media platforms of the company, you can also get honest Divatress customer reviews to get an idea of the product and the customer service.

How To Contact Divatress via the Website?

Divatress Wigs website features different communication channels to contact the support team and get assistance. Head to the Contact Us page on the website, where you can find the company's phone number, email address, and mailing address. You will also find an alternative to fill out the Contact Us form, where you will have to input your contact details and any doubts or questions. Once the Divatress team reviews your form, they will reply with the most effective and quick solution. You can also click on the chat icon at the bottom left corner of the website. While a virtual assistant will greet you, request to chat with the live agent during business hours. If you have contacted them outside of business hours, leave your email address so the team can notify you when the agents are online.

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Contact Information

Divatress Website:

Divatress Help Center:

Corporate Office Address:

Divatress
2444 West 16th Street
Chicago, Illinois 60608
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 5:00pm

More contact details

Divatress Rating Based on 52 Reviews

Rating details

2.9
more details
Website
Price Affordability
Customer service
Advertised vs Delivered

Rating stats

Rating trend

Summary of Divatress Customer Service Calls

94 TOTAL
CALLS
01:38 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Divatress?

Shipping and Delivery Question:

  • “Lost package”
  • “Have my order been shipped”
  • “I ordered my wig and have not received it.”

Request for Information Question:

  • “Speak with alive representative”
  • “Checking on package”
  • “Where's my order confirmation”

Product/ Service Question:

  • “Trying to buy product”

Payments and Charges Question:

  • “Order problems. I am being charged for shipping on a order that's over $70.00”
  • “Fraud”
  • “To add discount to my order”

Activation/ Cancellation Question:

  • “Cancel an order”

Account Question:

  • “Took money out of my account for the same wig and I need my money back”
  • “Account reset”

Return/ Replace Question:

  • “I return a wig and in its place order another wig”

Website/ Application Question:

  • “Website wont accept email address”

Other Question:

  • “Need email conformation”
  • “The address for my oder is incorrect please give me a call”
  • “Order problems”

About

Summary

Divatress is a large online store of wigs. It was launched in 2010. Its headquarters is based in Chicago, Illinois, United States. Divatress offers a wide selection of wigs under the following categories: Lace Front Wigs, Half Wigs, Full Wigs, 100% Remy Human Hair, and Hair Extensions. There is also a large stock of hair care and beauty products. They include hair and body oils, hair lotions, hair color, cosmetics, nail polish, and many more. Featured brands are Amore Mio Hair Collection, Motown Tress, Vivica Fox Wigs, Moco de Gorila, and New Born Free. Available payment options are Visa, MasterCard, American Express, Discover, and PayPal. The company accepts returns within 30 calendar days of receipt.

Divatress reviews and complaints

Divatress is ranked 38 out of 513 in Beauty Supplies and Equipment category

Area Served

USA

Payment Methods

MasterCardPayPal

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